Flexible Productivity with the Microsoft Dynamics CRM 2013

Microsoft Dynamics CRM 2013 Scheduled for Release

The final quarter of 2013 is set to be an exciting time for Microsoft and their fans.  Not only is the final version of Windows 8.1 formerly known as Windows blue due out in the autumn but the new eagerly anticipated Microsoft Dynamics CRM 2013 is also due for release.

Areas of Innovation

On-Demand_Dynamics_CRM_Customer_Relationship_ManagementThe new Dynamics CRM is designed to redefine how businesses engage with their customers.  This will include on-premises as well as online deployment.  Mobile devices such as tablets and mobile phones are becoming much more prevalent within businesses.   The new Dynamics CRM from Microsoft will give people the ability to access their information on a variety of devices by introducing new mobile client applications on iPad and windows 8 tablets and following early after release Microsoft plan to offer new touch-optimized mobile experiences for Windows Phone 8, Android Phones and iPhones, giving users access on their device of choice.  The new mobile client will also give users access to analytics and powerful functionality on the go.  The new version of the CRM will also encompass Yammer access, allowing easy collaboration and sharing of customer knowledge to enhance your business’ level of customer service.  Seamless connection with Skype and Lync will also add to the customer experience.  Communicating with customers and communities in real time will help forge lasting relationships.  Integrated in the Microsoft’s Dynamic CRM is the Microsoft MarketingPilot, giving the user dynamic end-to-end management tools.

Due for Release Autumn 2013

The Microsoft Dynamics CRM 2013 will encompass everything you need to do your job in one place, without need to alternate from one application to the next.  This will present the user with a more refined and time efficient experience and giving you more time to focus on what is important.

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