Website Marketing News: Facebook Chat

Are Facebook monitoring your private conversations? Read our latest website marketing news...

Latest reports suggest that Facebook and other social networking platforms are monitoring user's chats for signs of criminal activity, notifying the police should any suspicious behaviour become apparent. But how are seemingly 'private' conversations monitored and what does it mean for you? Our website marketing team find out... How does it work? Online conversations are monitored by a 'smart' scanning system. This software scans online chats for key words and phrases that might suggest a user is planning to partake in a criminal offence or deviant behaviour. Picking up on, for example, frequent exchanges of personal information or expletives, the software looks for any type of language that could indicate that there is something amiss. Paying more attention to users who do not have a well-established connection to each other, or whose data rings alarms bells (for example a huge age gap between two conversing individuals), the 'smart' scanning system relies on certain phrases found in previous chat records from convicted criminals, including sexual predators, to highlight potential threats. What happens next? One the software has highlighted a suspicious exchange, it notifies the security employee's of the social networking site in question. They then determine the extent of the concern and alert the authorities if necessary. What happens to the data collected? While most of the scanned chats are sent directly to the security departments of networks such as Facebook, it is still unclear whether they are deleted or stored on a permanent basis. How was this brought to light? The details surrounding Facebook's monitoring system came from an interview given to Reuters by the company's Chief Security Office, Joe Sullivan. He stated that at least one alleged child predator had been reprimanded and brought to trial as a result of the scans. What does this mean for me? Unless you're planning some kind of criminal operation, it really shouldn't be anything to worry about. While Facebook may come into fire with regards to privacy rights, the software used is for all intents and purposes, a safety precaution used to keep people, especially the more vulnerable amongst us safe.

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